Our Commitment to Accessibility
Shelton-Keller Group, Inc. (“SKG”, “We”, “Our” or “The Company”) supports accessibility for all web users. We strive to conduct operations across all surfaces with thought and care for those with disabilities. We do so through our policies, our practices with vendors and representatives, our sales processes, with and through the products and services we offer, and in our technologies. We strive to take reasonable measures to make our sites accessible, including:
• Making sites accessibility through our internal policies.
• Integrating accessibility into our procurement practices.
• Providing accessibility training for our staff.
• Employing accessibility quality assurance methods.
SKG is committed to providing an online environment accessible to all visitors in accordance with Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act (29 U.S.C. 794d), and relevant implementing regulations, as well as with the recommendations contained in the Web Content Accessibility Guidelines (WCAG) 2.0, promulgated by the World Wide Web Consortium, as may be updated and/or otherwise amended from time to time.
Technology is only one part of our business. Our dedicated teams are willing to extend any and all services necessary to accommodate individual need, on a case-by-case basis. If you encounter difficulties navigating or otherwise interacting with our sites, we encourage you to take note of the page or pages at issue and contact us by email (preferred), phone, or in writing using the contact information below.
We treat each case with care and ask patience as we work to resolve your individual need.
• Phone: 512-481-1500
• E-mail: firstname.lastname@example.org
• Visitor Address: 6301 E. Stassney Ln. Building 9-100, Austin, TX 78744-3069
• Postal Address: SKG, Attn: Website Accessibility, 6301 E. Stassney Ln. Building 9-100, Austin, TX 78744-3069
Limitations and alternatives
SKG is committed to serving all users. However, we understand issues may arise. Use of our site(s) implies an understanding that the first step in resolving an issue is to contact us and share any accessibility challenges. In other words, be on record by formally reporting any perceived compromises or limitations of use related to our technologies. We treat each formal notice with urgency and will do our best to respond to your request promptly and with diligence.
The submission of a formal incident report to SKG and the allowance of a proper time period to consider and deliver a satisfactory result is necessary and required such that we can properly fulfill our obligations.
We cannot respond to any issues or complaints unless they are submitted to our attention in the manner and through the communication channels described above.
This Accessibility Statement is approved by:
Shelton-Keller Group, Inc., DBA SKG
Marketing & Communications Department