COVID-19 IMPACT: Offices Will Find a New Purpose

The COVID-19 pandemic has upended work and office life, becoming a powerful catalyst for workplace change.

Within a matter of weeks, the coronavirus crisis forced much of the global workforce to embrace remote working. By the end of April 2020, 71% of employees in JLL’s survey worked from home because of lockdown. With the vast majority of employees (bar those providing essential services; i.e. in healthcare and public sectors) working remotely1, the pandemic has put remote working to an unprecedented and gigantic test. It has also rapidly accelerated the pace of workplace transformation that would have otherwise taken years to materialize. This sudden and extreme shift has raised many questions about the sustainability of this new way of working, particularly in terms of workplace productivity. More fundamentally, it has led many to query the role and purpose of physical offices in the future.

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