Privacy Policy

Your privacy is important to us. As part of our efforts to facilitate and make your experience with Shelton-Keller Group, Inc., DBA SKG, as effective and user-friendly as possible, we may collect and use certain information, directly or indirectly, through the use of our technology and our website and platform (the “Website”).  This privacy policy addresses the collection, use, and disclosure of information that SKG may gather during your use of our Website, our licensed instance of FOLIO, and all associated other services you may receive from us (the “Services”). Please review the contents to learn the types of visitor and user information SKG gathers, how SKG uses that information, what information is disclosed and to what third parties, and how SKG safeguards your information.

What Information Does Shelton-Keller Group Collect?

When registering and purchasing with our Website, we may collect your name, billing address, shipping address, phone number, e-mail address and other demographic information, in order to provide you Services and process any quotes or orders. When you visit our Website at a later date to use Services or to place subsequent orders, we can save you time by providing your previous account information for you. We may also use this information to curate the products, design images, and other items to enhance your experience.  Furthermore, the collection of your email address allows us to communicate, ideate, and otherwise update you about activities, new products or services, and general communications as it relates to our Services, user profiles including, but not limited to, images and products added to your account, the status of projects, orders, design or visual surveys, and more. With your consent, we will also use the email address to send our email newsletter and other marketing collateral informing you of news and our other special offers. You are welcome to visit our Website without providing any of this information; however, your use of our Services and the benefits of our expertise will be greatly limited; you will not be able to register as a User, process quotes or orders, nor manage projects without this information.

Standard procedures for the recording and storing of system-identifyable information, to include IP address and geolocation/geocoding data and third-party assimilation and aggregation of this data are covered in subsequent sections of this Privacy Policy.  All information described in this section entitled “What information does Shelton-Keller Group collect?” constitutes “Data” for purposes of this Privacy Policy.

How Does Shelton-Keller Group Use the Collected Data?

We use the Data collected from you primarily to communicate about various things related to your FOLIO, projects, to process and fulfill quotes and/or orders, to notify you of the status of your orders, to send our e-mail newsletter, or to send you targeted marketing information, special product offers, catalogs or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe from non-essential communications and avoid receiving any further, non-transactional communications from us. Please see our Opt Out Policy section below.

We maintain a holistic record of your data by compiling system assimilated data with our in-person, phone and/or external communications in order to serve you better. 

Communications from Shelton-Keller Group to You

We may contact you by e-mail to respond to customer service or design questions you have submitted, or to address a problem affecting your use of the Website, or to send you a confirmation message upon completion of the account registration process. We may contact you by email, text, or phone about a quote request or order placed, to update you on a project status, delivery, or installation. Unrelated to purchase transactions and with your choice to opt-in, we will send you our e-mail newsletter, targeted marketing information, special product offers, catalogs or other information related to and of interest to your previous interactions.

With Whom Does Shelton-Keller Group Share Information?

As part of our commitment to your privacy, Shelton-Keller Group adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” We periodically make information, including aggregated information, available to selected third parties, including but not limited to those who share information for direct marketing purposes. You may instruct us not to share information with third parties by calling us at 844-567-1500, emailing us at or writing to us at:


6301 East Stassney Ln

Building 9-100

Austin, TX 78744

We may disclose your Data to a third party if we believe in good faith that the law or legal process requires it, to protect the rights or property of Shelton-Keller Group or others, or as otherwise described in this Privacy Policy.

Notwithstanding any other provision, we may also engage a third-party partner for the purpose of identifying users and delivering to them interest-based content and advertisements. We may share information about you with our partners such as a non-human-readable form of your email or other identifier to ensure the security of your information. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. To opt-out of third-party cookies, please go to To opt-out of the use of your mobile device ID for targeted advertising, please see

How Is Your Information Protected?

The Website has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All your personal information including your sign-in password are always stored in encrypted format. Credit card transactions are handled by PayPal or Affirm which are PCI compliant. The Website, and more importantly all user information, is further protected by a multi-layer firewall-based security and industry leading technologies through AWS solutions. 

Opt Out Policy

If you would prefer not to receive our non-essential communications, newsletter or other marketing forms of communication, you may use the remove functionality located at the bottom of each newsletter or send an e-mail to with “UNSUBSCRIBE” in the subject line. Please be sure to e-mail us from the address that you want removed and include any other email addresses that you want removed.  If you are a business or agency and wish to have your domain listed, please not this may impact future interactions with our sites and services.

You can also call us at 844-567-1500 if you would like to be removed from any of our lists.

Essential Communications

Essential communications are those related to the items listed below. These are essential to ensure successful and accurate completion of projects and other activities in the Platform. This includes, but is not limited to:

  • Active Project Management
  • Quotes
  • Purchasing
  • Order Processing and Payment
  • Shipping and Delivery
  • Responding to Query or Questionnaire Submission
  • Responding to Inquiries, Requests for Quote, Requests for Live Design
  • Direct requests through forms, contact links and any other points of engagement not explicitly defined in this section.
  • Other Items Deemed Necessary

Non-Essential Communications

These include newsletters, marketing collateral, and ther communications that will not affect project, order, quote, or other functions deemed essential and/or transactional via the Platform or on the Website.

Correcting and Updating Your Information

Users of the Website and Services can modify their account information directly in the FOLIO by visiting their Client Profile page. For issues accessing your Client Profile page or modifying your records, please contact us at  

Other Sites

Our Website may contain links to other websites of interest. Leaving our site(s) ends our protection of your data.  We are not liable for any third party transactions or activities should you choose to engage.  You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Information

If you have any questions about this Privacy Policy or about Shelton-Keller Group’s information collection practices, please contact us at


We use cookies, which is a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer to our servers every time you visit our site. You can decline cookies through your browser preference options, however users may not receive the full experience of our offerings.

This Cookie Policy tells you about our use of cookies and similar technologies on our mobile applications and Website.  For further information about how we use, store, disclose and process personal information that we obtain through or in connection with the use of our Website, please see above for our Privacy Policy.

Cookie Policy

This Cookie Policy (“Cookie Policy” or “Policy”) applies to Shelton-Keller Group, DBA SKG (“Shelton-Keller Group”, “SKG”, “we”, “us” or “our”).

When you first access the Website from certain jurisdictions, you may receive a message, via cookie pop up banner or similar, advising you that cookies and similar technologies are in use.

If you are visiting our Website, by opting-in to our use of cookies and clicking “Accept All Cookies,” “Allow All” or “Confirm My Choices” you signify that you understand and agree to the use of these technologies, as described in this Cookie Policy.

All visitors, wherever visiting from, can change their browser settings to refuse or restrict cookies, and may delete them after they have been placed on their device, at any time. If you do not accept or delete our cookies, some areas of our Website that you access may take more time to work, or may not function properly.

What are Cookies?

Cookies are small files containing a string of characters that we may store on your computer or mobile device when you visit our Website. When you visit our Website again, the cookies allow us to recognize your browser. Cookies may store your preferences and other information but cannot read data off your hard disk or read cookie files created by other websites. The information that we collect with cookies allows us to statistically analyze usage of our Website, and to improve and customize our content and other offerings.

Cookies set by a website owner (in this case, Shelton-Keller Group, Inc. or through out licensed use of technologies through Theroem Spatial Intelligence, LLC (TSI) are referred to as “first-party cookies”.  All other cookies are “third-party cookies” and not under the liability or control of SKG or its licensing partner TSI.  Third-party cookies enable us to provide third party features or functionality through our Website (i.e. advertising, social media functions and analytics).

These partners may also combine your email information with other information they have access to such as mailing address so that Shelton-Keller Group, Inc. and/or TSI may serve relevant marketing offers to you via email and direct mail. If you do not want Shelton-Keller Group, Inc. to collect information about you, please contact us to opt out at

Cookie List

Strictly Necessary Cookies

Essential & Functional Cookies

These cookies are required for the operation of our Website. They include, for example, cookies that enable you to log in securely to areas of the Website or for the search functionality to work.

These cookies are used for Website functionality, such as to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region), but are non-essential to the performance of our Website.

Your California Consumer Protection Rights

Under the California Consumer Privacy Act, you may have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalized ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link.


Businesses can only sell the personal information of a child that they know to be under the age of 16 if they get affirmative authorization (“opt-in”) for the sale of the child’s personal information. For children under the age of 13, that opt-in must come from the child’s parent or guardian. For children who are at least 13 years old but under the age of 16, the opt-in can come from the child.

You may request that businesses stop selling your personal information (“opt-out”). With some exceptions, businesses cannot sell your personal information after they receive your opt-out request unless you later provide authorization allowing them to do so again. Businesses must wait at least 12 months before asking you to opt back in to the sale of your personal information.

SKG is not bound by the CCPA 2020 Act, as SKG does not have nexus in the State of California and does NOT meet a direct to consumer threshold as set forth in the CCPA 2020..

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the Website. This may affect our ability to personalize ads according to your preferences.

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we may not know when you have visited our Website.

Targeting and Advertising Cookies

These cookies are used to make the advertising displayed on our Website more relevant to you. These cookies prevent ads reappearing and ensure that ads are properly displayed. Certain third-party cookies may track users over different websites are will provide ads relevant to your interests.

Other Technologies

As well as cookies, we may use other technologies to recognize and track visitors on our Website. A web beacon (also known as a “tracking pixel” or “clear GIF”) is a clear graphic image (typically a one-pixel tag) that is delivered through a web browser or HTML e-mail, typically in conjunction with a cookie.

Web beacons allows us, for example, to monitor how users move from one page within our Website to another, to track access to our communications, to understand whether users have come to our Website from an online advertisement displayed on a third-party website, to measure how ads have been viewed and to improve site performance.

Targeting Advertising

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) use cookies, over which we have no control.

These cookies are likely to be analytical/performance cookies or targeting cookies. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.

Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.

Changes to this Policy

We keep our Cookie Policy under regular review. We may from time to time amend this Cookie Policy. Questions regarding this Cookie Policy should be directed to us at

Effective April 3, 2021