SERVICES

IN THIS SPACE ANYTHING CAN HAPPEN

Whether you need a one-off service, a one-stop-shop or somewhere in between, we’re here to make it all easy. No job is too big or too small. The beauty of in-house expertise is synergy and energy that brings you faster execution, peace-of-mind and greater all-around services.

2021 NPS SCORE

100

Our focus on you continues to pay off

Our 2021 score is proof of our commitment to service. Our overall score is a 72, and we wanted to make it better for you! We focused on improving our processes with our people and products, because when you win, we win. It's that simple. Our goal will always be to provide for you what others can’t with the SKG experience.

Warehouse worker taping a box

Two women collaborating in an open office

Woman writing on white board in furniture warehouse

RESEARCH

& STRATEGY

+ Stakeholder workshops

+ On-site observations, interviews, employee surveys

+ Sensor technology application

+ Wellness consulting

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DESIGN

+ NCIDQ certified Design Team

+ Innovation Designers and Style Curators

+ Technical Designers and Ancillary Designers

+ Live design technology with automated budgetary pricing

+ Detailed performance specifications

+ Furniture proposals defining styles, scales, prices and functions in one view

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FLEXIBLE

FINANCING

Leasing

+ 36-60 month payment terms + conditions

+ End of lease flexibility

+ Bundle beyond furniture; build architectural fees and equipment into lease

Rental

+ Long and short-term monthly payment options for a variety of product categories

+ We deliver, install, coordinate and move existing assets

Affirm

+ Flexible short-term financing

+ Perfect for financing fast-flow transactions without the need for formal lease

Credit Card

+ Ease of use

+ Pay off on your own terms and timing

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PROJECT MANAGEMENT

+ Certified in-house team: PMP, CHC, OSHA 30 & 10, MBA

+ Provide transparent communication from order entry through punch

+ Manage and coordinate scheduling and critical path for internal and external parties

+ Oversee delivery and installation of all products, including technology and architectural products

+ Daily progress updates to internal and external team during installation

+ Provide punch process through PlanGrid technology to expedite completion of punch lists and repairs

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DELIVERY &

INSTALLATION

+ SKG-owned fleet of trucks

+ Certified in-house team in Knoll installation

+ Delivery and staging of materials

+ Installation of products by experienced staff

+ PlanGrid software provides real-time updates and troubleshooting capabilities

+

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STORAGE &

ASSET MANAGEMENT

+ On-site and secure climate-controlled warehouse

+ Certified in-house team in OSHA-10, OSHA-30, forklift operations, Knoll installation

+ Preserve, store and protect your assets

+ SnapTracker live inventory technology

+ SnapTracker integrates with design software for informed purchasing decisions using existing assets

+ Strategic product organization for easy pick and pull

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POST PURCHASE

SUPPORT

+ Existing team remains your SKG point of contact

+ Dedicated in-house warranty expert manages all warranty protections

+ Response and acknowledgment on inquiries within 24 hours

+ Service requests completed within 3 business days

+ Full touch up and restoration

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RETURN TO SITE

SERVICES

+ Reconfiguration services for space optimization

+ Return to site cleaning and disinfecting

+ Asset management solutions for temporary storage

+ Facilities process solutions

+ Technology and sensors to optimize meetings and health and wellness

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RESOURCES

MEET THE EXPERT TEAM

ShannonSchroeder

SHANNON

SUPPORT SERVICES MANAGER

ElizabethNowotny

ELIZABETH

DIRECTOR OF DESIGN

JeffLeech

JEFF

DIRECTOR OF PROJECT MANAGEMENT

HOW CAN WE SERVE YOU?

MEET

FOLIO

FOLIO is your space to think bigger, smarter and faster, and reimagine how you see space. SKG is bringing a new world of design to your fingertips with stunning solutions and a customized platform that simplifies the entire process. 

COMING SOON.

EXPLORE FOLIO